Privacy Policy

Effective Date: Sunday, July 13, 2025

CTRL (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use or purchase our services, subscribe to our newsletter, or purchase digital products through our shop.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We collect information to provide better services and enhance your experience. Types of data we collect include:

a. Personal Information You Provide

Name, email address, billing and shipping address, phone number.

Payment information (processed securely via third-party processors).

Account credentials and login details.

Communications you send us (including support requests, feedback, surveys).

b. Automatically Collected Data

IP address.

Browser and device information.

Pages visited, time spent on pages, click data.

Referring and exit URLs.

Cookies and tracking technologies (see Section 5).

c. Data from Third-Party Sources

Social media profiles if you connect via social login.

Publicly available information we use to verify identity or prevent fraud.

How We Use Your Information

We use your data to:

Provide, maintain, and improve our services and website functionality.

Process transactions and manage subscriptions or purchases.

Send newsletters, marketing communications, and service updates (with your consent where required).

Personalize your experience and deliver relevant content and offers.

Respond to your inquiries, support requests, and feedback.

Analyze usage patterns and conduct research to improve CTRL.

Comply with legal obligations and protect against fraud or abuse.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal bases for processing your personal data include:

Your consent (where you have given it).

Performance of a contract or to take steps before entering a contract.

Compliance with a legal obligation.

Legitimate interests, such as improving our services and marketing (balanced with your rights).

How We Share Your Information

We do not sell your personal data. We may share your information with:

Service Providers: Trusted third parties who perform services on our behalf, such as payment processors (Stripe, PayPal), email service providers (ConvertKit, Substack), hosting providers (SquareSpace), analytics services (Google Analytics), and marketing platforms (Buffer, Metricool, Planoly). These providers are contractually obligated to protect your data.

Legal Compliance: If required by law or legal process, or to protect the rights, property, or safety of CTRL, our users, or others.

Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business assets.

Cookies and Tracking Technologies

We use cookies and similar technologies to collect data about your browsing behavior, improve site functionality, and deliver personalized content and ads.

You can control cookie preferences through your browser settings. Disabling cookies may limit some features.

For detailed info, see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security assessments.

However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

Access your data and receive a copy

Rectify inaccurate or incomplete data

Request deletion of your data (“Right to be forgotten”)

Restrict or object to processing

Data portability (transfer your data to another service)

Withdraw consent at any time where processing is based on consent

Opt-out of marketing communications

Lodge a complaint with a data protection authority

To exercise these rights, please contact us at [contact email].

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

When no longer needed, data is securely deleted or anonymized.

Children’s Privacy

CTRL’s services are not directed to individuals under 16 years old. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately to request deletion.

International Data Transfers

Your data may be transferred to and processed in countries outside your residence, including the United States, which may have different data protection laws. We take steps to ensure adequate safeguards are in place to protect your data in such transfers.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or website notice. Your continued use of our services constitutes acceptance of the updated policy.

Contact Us

For questions, concerns, or requests related to your personal data or this Privacy Policy, please contact:

Email: support@hit-ctrl.com

Address:

110 S Hartford Ave

Suite #2598

Tulsa, Oklahoma 74120